Mar 5, 2010—Letter from the President

An excerpt from the Q1/2010 issue of the Gladiator newsletter, The Shield –

In 1974, the year before I graduated from my alma mater, Georgia Southern University, I was sitting in my Economics class and was suddenly startled to hear my professor declare that “Recessions are good.” He went on to explain by saying that when the economy is growing, the focus of business management is generally toward revenue and profit growth. However, during times of economic difficulties, the focus tends to turn toward examining existing business processes on a much more granular level, because businesses are forced to consider the need to prioritize and maximize efficiencies wherever possible.

I am happy to say that 2010 marks my 35 year of having the pleasure of helping financial institutions, like yours, achieve its goals. There have been many ups and downs over the years, but 2009 will remain infamous as the worst period for the financial services sector that I can ever remember. And while the current year will also be a time of difficult maneuvering, my sense is that there is currently a heightened level of awareness, priority setting, and focus on the core beliefs of the financial institutions that will, if nothing else, enhance your ability to execute plans and successfully achieve 12-month goals. (continued)

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